Clik here to view.
FWC report due but will anything change?
The seemingly eternal and unsolvable controversy over penalty wage rates for weekends and holidays always evokes reader response that ranges from mild anger to outrage. There are always the two camps:...
View ArticleClik here to view.
Cyber attacks increase – hospitality POS easy targets
Accommodation providers have been brutalised over the past year by a tidal wave of point-of-sale system breaches that have exposed hundreds of thousands of guests’ credit card accounts. Accommodation...
View ArticleClik here to view.
A region well served by its motels
A short drive north of the Sunshine Coast begins the coastal area of Hervey Bay in the South to Yeppoon in the North which includes some of the most beautiful stretches of coastline in Queensland....
View ArticleClik here to view.
A realistic bonanza or expensive ego trip?
A challenge for the South East Queensland region to host the 2028 Olympic Games is, amazingly, progressing to its second stage. Brisbane’s lord mayor Graham Quirk is asking 11 SEQ mayors to...
View ArticleClik here to view.
Loyalty program retooling focusses on personalisation
With online travel agents winning the war on accommodation bookings worldwide, hotel companies are revisiting loyalty programs as another marketing tool in the hope that consumers will start booking...
View ArticleDifficult path to preventing Airbnb lets
Airbnb alone booked more than 80 million room nights in 2015 up from 40 million in 2014 and by the end of the year this will be a vastly higher figure. More than 100 million people worldwide have used...
View ArticleClik here to view.
FWO clampdown on sham contracting
Outsourcing of various aspects of an accommodation provider’s business can be a most productive way of managing expenditure and better appropriating management time while still maintaining a high level...
View ArticleClik here to view.
Clear pathway to improved fire warning systems
Despite tragedies like the Childers Palace Backpacker’s hostel fire disaster on June 23, 2000, in which 15 backpackers perished, there are still accommodation providers that put the safety of their...
View ArticleClik here to view.
States forced to face up to the sharing economy
New South Wales’ 45th premier Gladys Berejiklian was just a day into her new job when she was confronted by strata residents and owners’ corporations demanding the power to ban short-term letting of...
View ArticleQTIC’s idea to rort visitors angers industry
Tourism is booming. Visitors are flocking into Australia from everywhere. Domestic visitor arrivals have never been this good. Isn’t it fantastic? Yes, let’s tax them. That’s the Australian way – it...
View ArticleTime for serious action, not talk
The horror of the Grenfell Tower inferno in London on June 14 jarred the high-rise community in Australia, bringing back memories of the Lacrosse Building conflagration in Melbourne back in 2014. Check...
View ArticleClik here to view.
How secure are the Gold Coast games?
ISIS is shifting its focus towards ‘soft’ targets involving high tourist areas in western countries, so we are seeing an increasing tempo of small bombings, crude vehicle crowd rammings and lethal...
View ArticleClik here to view.
Sunshine Coast spotlight: dynamic growth that is sustainable (PART ONE)
In October 2016, we predicted in our annual Spotlight on the Sunshine Coast that the property market was on the cusp of massive growth and that growth would be sustainable. That has proven fairly...
View ArticleClik here to view.
So you think you know what a B&B is?
How about ‘guest hosting’? B&Bs have a quaint, rose-coloured reputation that many folks associate with seasonal charm. But what is the truth? In the middle of winter, there is definitely something...
View ArticleCouncils struggling against the odds
Quasi-hotels should be banned under reforms to the regulation of short-term holiday letting in NSW, demands the Accommodation Association of Australia, as the NSW government considers changes to the...
View ArticleHave what it takes to own a B&B?
Queensland’s B&B and Farmstay Committee chairwoman Sue Panuccio, who has run Mt Cotton Guest House with her partner Trevor Penson for 11 years, said B&B owners must like meeting people and be...
View ArticleClik here to view.
Personal thoughts and observations on hospitality, part one
As editor emeritus of Resort News I have spent the first two years of my retirement visiting all the places I desire strictly for enjoyment. The best bit is that I get to do it as a guest rather than...
View Article
